Jkt8 takes every aspect of your personal data protection seriously. This policy clearly explains how we collect, use, store, and safeguard your information as a member of our platform.
Malaysia PDPA Act
256-bit SSL Encryption
ISO 27001 Standard
This Privacy Policy describes jkt8's commitment to protecting your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards.
Jkt8 is an online entertainment platform operating in Malaysia that values the privacy of every member who uses our services. We understand that personal information is highly sensitive, and we are committed to keeping your data secure and using it responsibly.
This Privacy Policy applies to all information collected by jkt8 through our official website at jkt8.vu, the jkt8 mobile app, and all other communication channels we operate. By using any of our services, you consent to the collection and use of your personal information in accordance with this policy.
We have never sold members' personal information to any third party for commercial marketing purposes. This is a core principle we have never compromised since the jkt8 platform began operations.
Jkt8 collects your personal information through several channels depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Category | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | KYC, age verification, fraud prevention | 5 years after account closure |
| Financial Data | Payment processing, financial audits | 7 years (legal requirement) |
| Game Data | Dispute resolution, fairness audits | 2 years from the transaction date |
| Technical Data | Security, fraud detection | 90 rolling days |
Every piece of information we collect has a clear and legitimate purpose. jkt8 uses your personal data for the following purposes:
We do not use your data to make automated decisions that significantly affect you without human review. Any analysis involving member risk profiling is conducted under the supervision of our compliance team.
Jkt8 processes your personal data on valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA). The bases we rely on are as follows:
You may withdraw your consent at any time by contacting our support team. However, withdrawing consent may affect our ability to provide certain services to you.
Jkt8 does not sell, rent, or trade your personal information to third parties for commercial purposes. However, there are certain situations where we need to share your data with carefully selected parties:
All third parties we work with are bound by strict data confidentiality agreements and are required to meet data protection standards equal to or exceeding our own.
Jkt8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser. Disabling certain cookies may affect the functionality of some sections of the jkt8 platform.
Protecting your personal data is jkt8's highest priority. We continuously invest in security infrastructure to ensure your information is always protected against cyber threats.
The technical security measures we implement include:
In the event of a data breach involving your personal information, jkt8 will notify you within 72 hours of the incident being detected, in line with industry best practices.
Jkt8 retains your personal data only for as long as necessary to fulfill the original purpose of collection or as required by applicable law. Once the retention period expires, data will be securely deleted or anonymized.
Generally, we retain your data for as long as your account is active and for a specified period after account closure as set out in the schedule in Section 2. Financial data is retained longer due to tax reporting requirements and Malaysia's financial laws compliance.
You may request deletion of your personal data by contacting our support team. Requests will be processed within 30 days, subject to any legal obligations that prevent immediate deletion.
Data deletion may not be fully executable for records required to meet legal obligations, unresolved dispute resolution or fraud prevention.
As a jkt8 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal information:
To exercise any of the above rights, please contact our data protection team via email or live chat. We will respond to your request within 30 business days.
Jkt8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant amendments will be communicated to members via their registered email or in-platform notifications at least 14 days before the changes take effect.
The "Updated" date shown at the top of this page will always reflect the latest version of this policy. We encourage you to review this page periodically so you stay informed about how we protect your privacy.
Continued use of the jkt8 platform after any amendments take effect signifies your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we are here to help.
We aim to resolve all privacy-related inquiries within 14 working days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Six layers of protection we apply to safeguard every member's privacy
All data transmitted between your device and jkt8 servers is encrypted with 256-bit SSL — the same encryption technology used by Malaysia's leading banks. No one can intercept or read your data in transit.
Our identity verification process uses registered KYC platforms that comply with international standards. Your documents are processed securely and are never stored in an unencrypted format.
Jkt8 has never and will never sell member personal information to advertisers or third-party data brokers. Your data is used solely for the purposes stated in this policy and nothing else.
Enable 2FA on your account for an extra layer of security. Every login attempt from a new device requires verification via your mobile phone, blocking unauthorized access even if your password is compromised.
Jkt8's security system monitors all activity on the platform around the clock. Any unusual or suspicious behavior is automatically detected and immediate action is taken to protect your account.
Jkt8 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance audits and continuously update our practices in accordance with the latest legislative changes.
Jkt8 combines the latest security technology with a transparent privacy policy so you can focus on your gaming experience without worrying about the safety of your personal information.